Highly focused technical writer and turnkey communications professional with 20 years of technical writing experience combined with 20 years of engineering technical support experience. Specializing in commercial aviation, medical electronics, B2B, and consumer products. Passionate customer focus. Very driven, proactive, can-do energy. Able to set priorities and complete projects on time. A team-oriented collaborator who thrives on achieving organizational goals.
» Proven ability to research, synthesize, design, author, illustrate, index, and publish clear, effective, accurate, user-centric documentation that complies with relevant regulatory requirements.
» Proven ability to interface effectively with the entire product development team: managers, design engineers, test engineers, sales, and production.
» Proven ability to take initiative and carry out complex projects with minimal supervision.
» Consummate team player, strong interpersonal skills. Able to build consensus and achieve buy-in from stakeholders.
» Familiar with FAA and EASA-mandated maintenance and certification documentation for commercial aircraft. Deeply familiar with ATA iSpec 2200 documentation standards.
» Fluent with engineering drawings, documentation, specifications, test standards, test reports, CAD models, and schematics. Some experience reading/interpreting Python, HTML, CSS, and other markup languages.
» Rock star expertise with all Microsoft Office applications plus Adobe Illustrator, Photoshop, and Acrobat Pro.